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The Crisis Response Podcast

The Crisis Response Podcast puts a spotlight on regular folks who are tackling major problems — and transforming how communities watch out for each other. Each episode features a new interview with pioneering individuals and organizations who are changing the face of crisis response systems around the globe.

Crisis Response Podcast Episode 3 Communications Technology for Crisis Call Centers with Twilio

Twilio.org’s Crisis Response initiative is leading the charge in developing low-code communications tools for crisis response groups and call centers of all shapes and sizes. In today’s episode, we chat with Devin Brooks, program manager for Twilio.org’s crisis response initiatives.

Listen to the episode and read the transcript here

Crisis Response Podcast E002: Integral Care - Mental Health Crises in Austin, Texas

The Expanded Mobile Crisis Outreach Team (EMCOT) works with the City of Austin first responders to divert jail bookings and emergency department (ED) admissions by providing real-time response for mental health crisis emergency calls. They provide short-term community-based interventions to stabilize a person in a psychiatric crisis and connect them with Integral Care services or other appropriate care.

Listen to the episode and read the transcript here

Crisis Response Podcast E001 Artwork Hartford Communities That Care 1

In today’s episode we sit down with Hartford Communities That Care (HCTC), Connecticut’s pre-eminent violence intervention program, which has responded to more than 2,000 violent crimes, providing crisis response, mental health and supportive programs to improve the lives of youth and adult victims of crime and their families.

Listen to the episode and read the transcript here

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