Prehospital & Emergency Medical Services
Beacon Coordinates Prehospital and Emergency Services
Trek Medics understands EMS. And we’ve used that experience to build the Beacon emergency dispatch platform and provide a straightforward approach to dispatching that can be used as a primary or auxiliary solution to track, alert & coordinate your response.
Challenges with Beacon
- Prehospital and EMS agencies are short on budget, time and staff
- Legacy CADs rely on outdated hardware and software solutions, and struggle to keep up with the latest technology advances
- Legacy CADs are also outrageously expensive
Trek Medics has developed Beacon to give prehospital and EMS agencies the confidence to manage all phases of the emergency response lifecycle with quality, easy-to-use and cost-effective technology.
How the Beacon platform works for Prehospital Emergency Response
Emergency is reported
A witness identifies a need for urgent, rapid support and contacts the local emergency call center.
A dispatcher receives the call from the witness, enters the incident location and other essential information into Beacon, and then sends it out to many responders or only to specific response units, offering multiple dispatching options.
Prehospital response personnel are assigned to the emergency, directed to the incident location and kept updated about the status of the incident and other responders throughout the incident lifecycle.
Responders locate the victim and update the dispatcher through Beacon, ensuring accountability and maintaining open communications if more resources are needed.
When needed, Beacon tracks patient transports and updates receiving facilities of pending arrivals.
Beacon compiles a full suite of operations documentation in real-time, including incident response times, responder performance and patient care reports (coming Jan 2023)
Prehospital Emergency Response Features
No computer science degree required. Follow the guide and videos to get started on your own in less than 30 minutes.
Edit maps to keep responders updated in real-time through their mobile app. Include landmarks, zones, routes and hazards.
Works with or without internet
Beacon functions on any mobile phone, via push notifications when internet’s available or SMS when not.
No call center required: Create new incidents and track responders directly through your smartphone.
Whether you have 5 responders or 500, Beacon can handle your volume through automated workflows and real-time tracking.
Beacon offers a full-suite of reports, including responder reports, incident reports, historical reports and patient care reports (coming Jan 2023).