Prehospital & Emergency Medical Services

Beacon Coordinates Prehospital and Emergency Services

Trek Medics understands EMS. And we’ve used that experience to build the Beacon emergency dispatch platform and provide a straightforward approach to dispatching that can be used as a primary or auxiliary solution to track, alert & coordinate your response.

Overcome Communication
Challenges with Beacon

The Problem

  • Prehospital and EMS agencies are short on budget, time and staff
  • Legacy CADs rely on outdated hardware and software solutions, and struggle to keep up with the latest technology advances
  • Legacy CADs are also outrageously expensive

The Solution

Trek Medics has developed Beacon to give prehospital and EMS agencies the confidence to manage all phases of the emergency response lifecycle with quality, easy-to-use and cost-effective technology.

How the Beacon platform works for Prehospital Emergency Response

Emergency is reported

A witness identifies a need for urgent, rapid support and contacts the local emergency call center.

Response Dispatch

A dispatcher receives the call from the witness, enters the incident location and other essential information into Beacon, and then sends it out to many responders or only to specific response units, offering multiple dispatching options.

Emergency Response

Prehospital response personnel are assigned to the emergency, directed to the incident location and kept updated about the status of the incident and other responders throughout the incident lifecycle.

Arrive On-Scene

Responders locate the victim and update the dispatcher through Beacon, ensuring accountability and maintaining open communications if more resources are needed.

Smartphone with Beacon Logo IMG

Transport

When needed, Beacon tracks patient transports and updates receiving facilities of pending arrivals.

Incident Reporting

Beacon compiles a full suite of operations documentation in real-time, including incident response times, responder performance and patient care reports (coming Jan 2023)

Report Icon IMG

Prehospital Emergency Response Features

Easy Setup

No computer science degree required. Follow the guide and videos to get started on your own in less than 30 minutes.

Editable Maps

Edit maps to keep responders updated in real-time through their mobile app. Include landmarks, zones, routes and hazards.

Works with or without internet

Beacon functions on any mobile phone, via push notifications when internet’s available or SMS when not.

Decentralized Response

No call center required: Create new incidents and track responders directly through your smartphone.

Scalable Volume

Whether you have 5 responders or 500, Beacon can handle your volume through automated workflows and real-time tracking.

Performance Reporting

Beacon offers a full-suite of reports, including responder reports, incident reports, historical reports and patient care reports (coming Jan 2023).

Frequently Asked Questions

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Beacon emergency dispatch is a cloud-based, do-it-yourself platform for emergency services that alerts, coordinates and tracks prehospital personnel using any mobile phone, with or without internet.

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