Disaster Response

Beacon Helps Disaster Response and Search and Rescue Teams

Trek Medics has developed the Beacon emergency dispatch platform to improve effective coordination and communications during natural disasters and complex emergencies

Overcome Communication
Challenges with Beacon

The Problem

  • Formal emergency response networks can be overwhelmed during disaster response
  • Community groups and emergent volunteers self-coordinate to fill in the response gaps but lack effective communications
  • 9-1-1 call centers and emergency operations centers (EOCs) often have limited capacity to communicate with and between formal responders and emergent volunteers
  • The lack of coordination and real-time intelligence between formal and community responders leads to confusion, missed victims and duplicated efforts

The Solution

Trek Medics has developed the Beacon emergency dispatch platform to provide a straightforward approach to dispatch that can be launched on-the-fly during disaster response and complex emergencies

How the Beacon platform works for Disaster Response and Search and Rescue

Emergency is reported

A victim requests urgent, rapid support

Stranded Victim Workflow Icon IMG

Response Dispatch

A dispatcher receives the call from the witness, enters the incident location and other essential information into Beacon, and then can send it out to many responders or only to specific response units, offering multiple dispatching options.

image 26

Emergency Response

Response personnel are assigned to the emergency, directed to the incident location and kept updated about the status of the incident and other responders throughout the incident lifecycle.

image 27

Arrive On-Scene

Responders locate the victim and update the dispatcher through Beacon, ensuring accountability and maintaining open communications should more resources be needed

Outboard Motor Response Icon IMG

On-Scene Intervention & Transport

Once on-scene, responders are able to provide specialized support and services. If necessary, responders are able to coordinate additional support services, counseling or transport to an appropriate destination

Water Rescue Icon IMG


Operations managers are able to access a full suite of response documentation in real-time, including incident response times, locations, responder performance and patient care reports (coming Jan 2023)

Report Icon IMG
Beacon Logotype

Disaster Response Features

Easy Setup

No computer science degree required. Follow the guide and videos to be ready to start dispatching in less than 30 minutes.

Editable Maps

Edit maps to keep responders updated in real-time through their mobile app. Include landmarks, zones, routes and hazards.

Works with or without internet

Beacon functions on any mobile phone, via push notifications when internet’s available or SMS when not.

Decentralized Response

No call center required: create new incidents and track responders directly through your smartphone

Scalable Volume

Whether you have 5 responders or 500, Beacon can handle your volume through automated workflows and real-time tracking.

Performance Reporting

Beacon offers three types of reports: individual responder reports, incident reports and agency reports.

Beacon Logotype

Beacon emergency dispatch is a cloud-based, do-it-yourself platform for emergency services that alerts, coordinates and tracks prehospital personnel using any mobile phone, with or without internet.

Scroll to Top