Webinar - Communications Technology for Crisis Response Teams

Webinar: Communications Technology for Crisis Response Teams

Tools, tips and insights to provide you with a soup-to-nuts strategy on how to best use communications technology to manage alternative response programs.


Crisis Response Team managers absolutely need the right communications technology:

  • To send the right responder
  • To the right location
  • At the right time
  • Every time


Fortunately, a range of communications technologies exist to:

  • Manage your team effectively and efficiently
  • Regardless of your organization’s size or budget, and
  • Irrespective of your experience managing emergency communications systems


We’re going to help you:

  • Map out each stage of the emergency response workflow
  • Assess available communications solutions and what they offer
  • Develop a simple method to decide which communications solutions will work best for your operations

Crisis response teams need the right communications technology to reliably send help when and where it’s needed. Unfortunately, many organizations learn the hard way — after a system failure or a delayed response or simply by burning through their budget before they even launch. When developing an effective communications technology plan, the best way to avoid adverse outcomes is to be proactive, not reactive.

Not sure where to start? We’ve done the work for you. Trek Medics has designed this webinar to provide you with some essential tips and tools to help you select the right communications technology for your organization. We understand that there is no “one size fits all” plan, so we want to help you make sure you’ve designed something for your organization’s specific needs. And we’ve also invited a few emergency response partner organizations involved in substance abuse, domestic violence and behavioral health who have already done a lot of the heavy lifting to share from their own experiences.

Whether your crisis response program is comprised of government agencies, academic institutions, health organizations or a small group of community volunteers, this webinar will provide you with a “soup to nuts” strategy on how to best use technology to alert, coordinate, monitor, and scale your program — efficiently and effectively.

Who is this webinar for?

  • Crisis response team managers
  • 9-1-1 diversion programs
  • Alternative response networks
  • Government leaders
  • Mental health counselors
  • Domestic violence counselors
  • Harm reduction advocates


Trek Medics Logo 250


Trek Medics has been working with formal and alternative response agencies for over ten years, focusing specifically on the communications systems needed to alert, coordinate and track responders.

SafeNest Las Vegas

Domestic Violence

SafeNest has pioneered a program in Las Vegas, NV, alongside the Las Vegas Police Department that is dispatching more than 100 crisis counselors to provide social support and referral services to victims of domestic violence.

Connecticut Harm Reduction Alliance CTHRA

Opioid Overdoses

Connecticut Harm Reduction Alliance has pioneered an opioid overdose response program in Hartford, CT, that alerts street outreach workers equipped with narcan when an active opioid overdose is reported to 911, responding to over 300 overdoses alongside 911 in their first year of operations.

Telecare Corporation

Mental Health

Telecare Corporation manages a mobile crisis response team (MRCT) program in San Diego County (California) which serves to re-direct behavioral health emergencies from the local 911 call center to trained mental health crisis counselors.

Support from Our Partners

MIT Solve Unbundle Policing Incubator

Disaster Technology Grant Awardee

Cisco Systems Corporate Social Responsibility

Impact Fund Awardee 2017 & 2019

Grant Awardee

AmerisourceBergen Foundation

Tamer Fund for Social Ventures Grant

Grant Awardee

Beacon emergency dispatch is a cloud-based, do-it-yourself platform for emergency services that alerts, coordinates and tracks prehospital personnel using any mobile phone, with or without internet.

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